PPD Limited

Terms of Service

Last updated and effective date: Mar 23rd, 2025

Introduction

Welcome to PPD Limited (hereinafter referred to as "PPD", "we", or "us"). Please read these Terms of Service (the "ToS") carefully before using any of our services, including but not limited to our website, Progressive Web Apps (PWA), Android applications, and any other related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these ToS and our Privacy Policy, whether you are a paid customer or using our Services on a trial basis.

1. Account Creation and Use

  • 1.1. You must be at least 18 years old to use our Services.
  • 1.2. You are responsible for maintaining the confidentiality of your account credentials and are solely liable for any activities that occur under your account.
  • 1.3. You may not use any unlawful means to access our Services, nor interfere with or disrupt our Services or the servers and networks connected to our Services.
  • 1.4. You may not use an account that is owned or controlled by someone else without their authorization or impersonate another person or entity.
2. Services and Fees

  • 2.1. We provide various services, including but not limited to software development, integration, platform creation, IoT device development, prototyping, design services, CAD services, and 3D printing modeling.
  • 2.2. Our services are usually based on contracts between you and us. The specific terms of the contract will be detailed in the agreement that we mutually sign.
  • 2.3. We reserve the right to change our fees and pricing plans at any time, upon reasonable notice.
  • 2.4. You are responsible for paying all fees and taxes associated with your use of our Services, and you agree to reimburse us for all collection costs and interest if your payment is overdue.
3. Intellectual Property

  • 3.1. All intellectual property rights in our Services, including but not limited to copyrights, trademarks, trade secrets, patents, and other proprietary rights, are owned by PPDe or our licensors.
  • 3.2. You may not use, copy, adapt, modify, decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of our Services, except and only to the extent permitted by applicable law.
  • 3.3. You may not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices incorporated in or accompanying our Services.
4. User Content and Conduct

  • 4.1. You are solely responsible for your interactions with other users of our Services and for the consequences that result from your interactions.
  • 4.2. You agree not to use our Services to upload, post, email, message, transmit, or otherwise make available any content that is unlawful, defamatory, libelous, obscene, pornographic, invasive of another's privacy, or that infringes any copyright, trademark, or other intellectual property rights.
  • 4.3. You agree not to use our Services in any manner that could damage, disable, overburden, or impair any aspect of our Services or interfere with any other party's use and enjoyment of our Services.
5. Termination and Suspension

  • 5.1. We may suspend or terminate your access to our Services and your account at any time, with or without cause, and with or without notice, if we believe that you have violated these ToS or engaged in actions that threaten the rights, property, or safety of PPDe, our users, or the public.
  • 5.2. Upon termination, all rights granted to you under these ToS will immediately cease, and you must immediately cease using our Services.
6. Disclaimer of Warranties

  • 6.1. YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, PPD LIMITED AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR QUIET ENJOYMENT.
  • 6.2. We do not guarantee, represent, or warrant that our Services will be uninterrupted, timely, secure, or error-free, or that the quality of our Services will meet your expectations.
7. Limitation of Liability

  • 7.1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PPD LIMITED OR OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING IN ANY WAY TO YOUR ACCESS TO OR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • 7.2. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
8. Governing Law and Arbitration

  • 8.1. These ToS and any disputes arising out of or related to these ToS will be governed by the laws of Hong Kong Special Administrative Region, without regard to its conflict of laws provisions.
  • 8.2. Any dispute, controversy, or claim arising out of or relating to these ToS, including the existence, validity, interpretation, performance, breach, or termination thereof or any dispute regarding the validity of any warranty, pricing, invoice, or terms of payment, will be resolved by binding arbitration in accordance with the then-current rules and procedures in Hong Kong.
9. General Provisions

  • 9.1. These ToS, together with any agreements entered into between you and PPDe in connection with your use of our Services, constitute the entire agreement between you and PPDe concerning the subject matter hereof, and supersede all prior and contemporaneous agreements, proposals, or representations, whether written or oral, concerning such subject matter.
  • 9.2. Our failure to enforce any part of these ToS will not constitute a waiver of our right to enforce the same or any other part of these ToS.
  • 9.3. If any provision of these ToS is found to be unenforceable, the remaining provisions will continue to apply.
  • 9.4. You may not assign, transfer, or delegate any of your rights or obligations under these ToS without our prior written consent. We may assign, transfer, or delegate any of our rights or obligations under these ToS without your consent.
  • 9.5. We reserve the right to modify these ToS at any time, effective upon posting of an updated version on our website. Your continued use of our Services after any modification becomes effective will signify your acceptance of the modified ToS.
10. Security

We take the security of our systems, user data, and personal information very seriously. Our company has implemented a multi-layered approach to protect the infrastructure and services we provide. The following security measures are in place:

  • 10.1. Data Encryption: We use industry-standard encryption to protect sensitive data both at rest and in transit. All communications are secured via SSL/TLS encryption with SSL/TLS certificates to ensure data integrity.
  • 10.2. Access Control: User accounts are protected by strong authentication mechanisms, including hashed passwords, and sensitive account areas require multi-factor authentication (MFA).
  • 10.3. DDoS Mitigation: We employ advanced DDoS protection measures at the network and application levels to prevent disruptions to services. This includes multiple layers of rules and mitigation strategies for unusual traffic spikes.
  • 10.4. Server Security: Our servers are secured with strict configurations to block malicious IPs and prevent unauthorized access attempts.
  • 10.5. Data Backup & Recovery: We perform frequent database backups, ensuring that data can be restored in case of a failure. Our backup strategy is designed to prevent data loss.
  • 10.6. Regular Audits: Our systems undergo regular security audits and penetration testing to identify and resolve any potential vulnerabilities. We also monitor and log activities across all systems to detect anomalies promptly.
  • 10.7. Compliance: We adhere to industry best practices and guidelines (e.g., ISO 27001, OWASP). Personal data is handled in compliance with applicable laws, including GDPR.
  • 10.8. Incident Response: In case of a security breach, we have an incident response plan in place to mitigate damages, notify affected users, and report the issue to relevant authorities within the prescribed timeframes.
  • 10.9. User Responsibility in the Event of Account Breach:
    • 10.9.1. If a user suspects their account has been compromised, they must immediately notify the security team and reset their credentials to limit potential damage.
    • 10.9.2. Users have a heightened responsibility to protect their accounts. If an admin-level account is compromised, the user will be held accountable for any breach or misuse of data or services that occurs as a result.
    • 10.9.3. Both Users and Admins must report any suspicious activity or unauthorized access attempts, even if no immediate damage is noticed.
    • 10.9.4. Failure to report a breach or suspected compromise, or negligence in protecting an account, especially an admin-level account, may result in legal or financial responsibility for the breach.
If you have any questions about these Terms of Service or wish to report a violation of these ToS, please contact us at: support@ppd-hk.com